Welcome!
I assist home and small business users in the East Auckland area with
PC hardware problems, virus infections, Windows re-installation, PC
training, PC tune-ups, software updates, hardware upgrades, home
networks and internet & broadband. If you have any questions,
refer to the Contact Me
page. You have got nothing to lose by contacting me, as I have
a No Cure No Pay
policy.
PC Hardware problems
PCs often suffer from a variety of problems when trying to communicate
with peripheral components like printers, scanners, cameras etc. This
is usually a software problem but can occasionally be a hardware
problem. Usually this problem can be identified and fixed within an
hour.
Virus
Infections
Do your friends or family tell you that you have send them a virus?
Does your PC display unknown errors or does it slow down significantly?
These are signs that your PC could be infected with a virus or it could
hide unknown spy-ware. Several users have complained to me about
telephone bills with astronomical charges. This is because their system
was hijacked due to a lack of safeguards and training.
Re-install
Windows
I can totally clear your PC and re-install the Windows operating system
and other software, so it works as smoothly as when you bought your PC
from the factory. Any data you want to retain can be backed up before
this process and restored onto your newly installed system. Please note
that you will need to have the original Windows installation CD.
PC Training
One on one professional training available:
- Windows and file management
- Presentations
- Spreadsheets
- Word Processing and email
- Photo editing and management in Windows
PC Tune-up
for Slow and Malfunctioning PCs
Does your PC freeze up, display Blue Error Screens or lose the ability
to run certain programs? These problems are typically software related
and they are often frustrating. Usually a brief look at the problem
will reveal the solution to me and most can be fixed in 1 to 2 hours.
- Crashed email accounts
- Windows crashes
- System errors
- Slow programs and Internet browsing
Upgrades
and Modifications
PC technology changes fast and you may feel you need a new PC every
year to keep up. In most cases a minor upgrade would suffice. The
following can be added to improve the performance of your PC:
- A new processor or extra memory can give your PC a big boost
- Larger or extra hard drive for storage of photos and music
- A regular or broadband modem to provide internet access
- Setup a wired or wireless home network to share resources
- 3D graphics cards for improved game play
- CD or DVD writer to store and back up large files
The majority of parts can be
installed by me in less than 1 hour.
pchelpathome.co.nz can also
supply the parts at competitive prices.