What I Do

I understand how frustrating technology hiccups can be. That's why I offer a mobile service, saving you the hassle of hauling your PC around town. Whether it's a broken printer connection, a suspicious virus alert, or a computer that simply refuses to cooperate, I'll get you back on track without all the stress.

Beyond troubleshooting, I also provide personal training and advice. Want to learn how to organize your photos, refine your spreadsheet skills, or create polished presentations? My one-on-one sessions can help you master the tools you need in no time.

Silhouette of a person standing on jigsaw puzzle pieces laid over a computer keyboard

My Services

I offer a wide range of solutions to keep your computer running smoothly and securely.

Technician fastening a bracket onto a computer motherboard with a screwdriver

Hardware & Upgrades

Boost your PC's performance or add new components - often in just one hour.

Close-up of a monitor showing the word Security with a cursor pointing at it

Virus Removal & Security

Clean out infections, protect your data, and keep your system safe from future threats.

Overhead view of a desk with a video call on screen and a person writing notes

PC Tune-ups & Training

Speed up a sluggish system and learn new skills through patient, one-on-one guidance.

Fees and Service Area

  • $80.00 call out charge ($60.00 Seniors), includes first hour
  • $80.00/hour additional time ($60.00/hour Seniors) or part thereof
  • No charge if I cannot offer you a solution (No Cure No Pay)
  • Callouts outside East Auckland* incur a $2.90/km charge

* Howick, Bucklands Beach, Pakuranga, Botany, Golflands, Somerville and Cockle Bay.

Standard working hours are weekdays between 9:00am - 6:00pm.
Payment in cash or by bank transfer.

Map of the East Auckland service area, centred on Howick and Pakuranga

About Me

I'm Rein, the owner and technician behind pchelpathome.co.nz. I've been working with computers since their introduction in 1984, and through supporting friends and family, I realized many people only scratch the surface of what their PCs can do. By guiding users on tasks like emailing, internet browsing, digital photo management, and document creation, I've seen first hand how a little personal support can boost confidence and turn frustration into genuine enjoyment.

Over the last four decades, I've worked in the computer departments of major Dutch companies and later served as an Information Technology Manager after immigrating to New Zealand. In this role, I led the Information Technology Department, shaping strategies to maximize and improve the company's technology. I enjoyed working within global IT policies while still securing the best outcomes for the local business. However, after thirty years in the corporate world, I found my true passion in helping home and small-business users get the most from their PCs. I look forward to sharing my experience and supporting you on your computer journey.

Rein, the technician behind PC Help at Home, smiling beside his sailing boat at a marina

Get in touch

Call me on 021 134 4991, or email [email protected] for prompt, reliable assistance.
I look forward to helping you get the most from your PC!